We’ve recently observed a spike in phishing attempts to steal users’ passwords or verification codes by tricking them into visiting fraudulent websites.

To verify the authenticity of [name] URLs and sources (such as mobile numbers and emails), you can use our [name] Authenticity Check (https://www.[name].com/verification) or contact our Customer Support for assistance.

To enhance the security of your personal information and assets, please visit the Account & Security page (https://www.[name].com/app/user/security) after logging in to set up the following:

1. Set up Google 2FA Authentication, which will be used for logins, asset withdrawals, password recovery, and security settings management.

2. Set up the Anti-phishing Code, which will appear in all emails sent from [name]. Any email that claims to come from [name] with no such a code or an incorrect one must be an attempted scam.

3. Set up the New Address Withdrawal Lock. Once enabled, your account won’t be able to withdraw assets to a new address within 24 hours after it is added.

4.Set up a fund password to enjoy secure and hassle-free withdrawals from your account.